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Shipping & Returns
Because we are a new business, we are testing out different carriers for shipping and waiting to see which option is most cost effective. All of our orders will most likely be sent via USPS ground until we find the best solution. For shipments closer to our home in Germantown, WI, we are looking into the option of hand delivering packages to you while we are getting our feet wet (and we want to see your beautiful faces). Note: There will still be a shipping & handling charge for this.
Here at Milk + Honey Paper Co. LLC, we are committed to building and creating high quality goods. We want to make sure each customer of ours is happy with their purchase! If for any reason you are unhappy with your purchase and want to return an item you have received, contact us within 5 business days of receiving your item for a refund. Items must be returned in original packaging and in salable condition. A refund will be processed once the item is received on our end. Shipping charges are non-refundable and the return shipping costs will be the responsibility of the customer.
Message us with any concerns. We would be happy to work out a refund for any damaged items!